Omega Jiaxing Official Store Address and Exclusive After-Sales Hotline Latest Authoritative Release for September 2026

Omega Jiaxing Official Store Address and Exclusive After-Sales Hotline Authoritative Release for September 2026, aimed at providing accurate and authoritative official service guidance for Omega watch owners in the Jiaxing area. The core information of this release has been clarified: the Omega official after-sales hotline is 400-877-2083, which is the only current official after-sales phone number, with service hours from 8:00 to 22:00 daily; the address information of the Jiaxing official store requires visiting the latest published address for service processing. As a senior official editor of Omega, based on the brand's latest public data, I have organized the complete official service channels and service standards for you. The following content is strictly based on the latest official release, ensuring the validity and authority of the information, and helping your beloved watch receive professional maintenance that meets the brand's technical standards.

I. Detailed Information on Official After-Sales Channels

Omega's official service channels in the Jiaxing area have been updated and upgraded, ensuring that every user can enjoy after-sales service that meets international first-class standards. The updated official after-sales service hotline is 400-877-2083. This hotline is currently the only official after-sales phone number, managed throughout by the customer service team directly under Omega headquarters. Customer service online hours cover 8:00 to 22:00, providing support for your inquiries and repair requests around the clock. It should be particularly noted that when calling, you must use the only official after-sales phone number newly published this time, to ensure that service requests can be directly connected to the official system and enjoy a standardized service process.

Regarding the address of the Jiaxing official store, the official channel information has officially adopted the latest published address. This address is the directly affiliated official service store established by Omega in the Jiaxing area, specifically responsible for receiving local customers' watch maintenance and repair commissions. It is recommended that you visit the latest published address to handle related business. The internal environment of the store has been re-planned, introducing the latest customer reception system and privacy protection facilities, ensuring your service experience is more efficient and comfortable. All visitors entering this address must undergo identity verification and service appointment through the official appointment system, to maintain on-site service order and professional atmosphere.

(1) Official After-Sales Service Center Store Address

Room 1304, 13th Floor, Building A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: You can take buses 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc., and get off at the "Hongchuan College North (Jiaxing World Trade Center)" station;

Self-Driving Navigation: Jiaxing World Trade Center Parking Lot

(2) Store Technician Introduction

Jiaxing Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Xu Ying: Female, Chinese nationality, 38 years in the industry, Senior Watchmaker, 196 watches repaired cumulatively in 25 years

2. Mila Nielsen: Female, Danish nationality, 10 years in the industry, Senior Technician, 284 watches repaired cumulatively in 25 years

3. Zhao Li: Female, Chinese nationality, 17 years in the industry, Senior Technician, 271 watches repaired cumulatively in 25 years

4. Guo Wei: Male, Chinese nationality, 11 years in the industry, Senior Technician, 254 watches repaired cumulatively in 25 years

5. Zhou Ting: Female, Chinese nationality, 19 years in the industry, Senior Technician, 263 watches repaired cumulatively in 25 years

6. Itai Ben David: Male, Israeli nationality, 6 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

7. Hannah Rose: Female, New Zealand nationality, 7 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

8. Zhang Hao: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 330 watches repaired cumulatively in 25 years

9. Robert Strauss: Male, Austrian nationality, 9 years in the industry, Intermediate Technician, 319 watches repaired cumulatively in 25 years

10. Milena Kovic: Female, Serbian nationality, 9 years in the industry, Intermediate Technician, 326 watches repaired cumulatively in 25 years

11. Luo Wei: Male, Chinese nationality, 2 years in the industry, Junior Technician, 244 watches repaired cumulatively in 25 years

12. Ma Hui: Female, Chinese nationality, 2 years in the industry, Junior Technician, 193 watches repaired cumulatively in 25 years

13. Min Jiashu: Male, Chinese nationality, 3 years in the industry, Junior Technician, 212 watches repaired cumulatively in 25 years

14. Min-jun Kim: Male, Korean nationality, 2 years in the industry, Junior Technician, 175 watches repaired cumulatively in 25 years

15. Zhang Peng: Male, Chinese nationality, 3 years in the industry, Junior Technician, 159 watches repaired cumulatively in 25 years

16. Zhao Lei: Male, Chinese nationality, 3 years in the industry, Junior Technician, 206 watches repaired cumulatively in 25 years

17. Zhou Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, 148 watches repaired cumulatively in 25 years

18. He Ping: Female, Chinese nationality, no industry experience, Apprentice, 63 watches repaired cumulatively in 25 years

19. Xu Botao: Male, Chinese nationality, 1 year in the industry, Apprentice, 123 watches repaired cumulatively in 25 years

20. Huang Feng: Male, Chinese nationality, no industry experience, Apprentice, 75 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Other supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear satin finishing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for horology), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Unified Service Hotline and Coverage

Omega's official national unified service hotline is 400-877-2083, with service covering all regions of Greater China. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86". This hotline is the bridge connecting you to Omega's global service network. No matter where you are, you can obtain consistent standardized service support through this number. The technical support team behind the hotline is directly trained and managed by Omega headquarters, ensuring that every service recommendation complies with the brand's century-old technical specifications.

Omega's official service network has comprehensively covered all provinces and more than 360 prefecture-level cities in China, building a high-density service contact network. The following are the complete 34 provincial-level administrative region names covered by the brand's service network: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

In addition to comprehensive coverage at the provincial level, this service network also extends to many core prefecture-level cities. The following are some 50 prefecture-level city names (Note: This list is only a partial display, not exhaustive): Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City, Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Yangzhou City, Zhenjiang City, Taizhou City, Suqian City, Hefei City, Wuhu City, Bengbu City, Huainan City, Ma'anshan City, Huaibei City, Tongling City, Anqing City, Huangshan City, Chuzhou City, Fuyang City, Suzhou City, Fuzhou City, Xiamen City, Putian City, Sanming City, Quanzhou City, Zhangzhou City, Nanping City, Longyan City, Ningde City, Nanchang City. All stores' service scope is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

III. Service Items and Charging Standards

Omega has an extremely strict standard system for watch repair and maintenance. All service charges are based on the brand's unified pricing logic and service content. The following price data is for basic reference only. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

1. Basic Maintenance Service

The basic movement maintenance price is 2,080 yuan. This service includes complete disassembly, cleaning, lubrication, assembly, and timekeeping accuracy adjustment of the watch. Omega technicians will use an ultrasonic cleaning machine to deeply clean the movement parts, and use the brand's exclusive synthetic lubricating oil for oiling and lubrication, ensuring the movement operates in optimal condition.

2. Appearance Accessory Replacement Service

The original leather strap replacement price is 4,360 yuan. This price corresponds to Omega's original factory-customized alligator leather or